Some people need a framework. Some people need a guide. This is for the second kind.

The First 48 Guided gives you everything in the Standard package — plus a 30-minute questionnaire walkthrough call before your clarity call.

What’s Included:

30-Minute Questionnaire Walkthrough Call

• Walk through each question in real time
• Clarify terminology and process language
• Identify the right critical SOP focus area together
• Ensure your answers reflect what’s actually happening

60-Minute Clarity Call

• Deeper discovery from pre-work call already complete
• Higher quality diagnostic from better information
• Faster alignment on critical SOP focus

All Standard Deliverables Included

Within 48 hours:

• Customer journey map
• High-level SOP framework

Within 5–7 business days:

• One critical SOP in your chosen area

Ideal For:

• First-time systems thinkers who have never documented a process
• Business owners who struggle to describe what actually happens in their operation
• Solo operators who want a thought partner before diving into the full session

Fortune 500 discipline. Small-business speed. With a hand to hold through the process.